Last Updated: 8/2/23
We normally ship within 1-3 business days excluding holidays and we accept all major credit cards (Visa, Mastercard, American Express, and Discover). We also accept PayPal, Personal/Business checks. Checks and should be made out to Blaine Service and Supply 9626 W. Grand Ave Franklin Park, Illinois 60131. Please allow 7-10 business days for Personal/Business checks & E-Checks to clear. We will not send out any products without a cleared payment.
Thank you for shopping with BlaineHardware.com! Below is our return policy, which outlines our guidelines for returns, exchanges, cancellations, refunds, and deposit retention. Please read it carefully before making a purchase. By placing an order with us, you agree to the terms and conditions stated below:
Returns and Exchanges:
We do not accept returns or exchanges on any products or items purchased from our store. All sales are final, and once an order is placed, it cannot be modified, returned, or exchanged for any reason, including but not limited to incorrect product selection, change of mind, or dissatisfaction with the product’s performance.
Due Dates and Delivery Times:
Due dates provided for product delivery are approximate and are intended as estimates. They do not include the day the order is placed, weekends, or holidays. While we strive to fulfill orders promptly, we cannot guarantee specific delivery dates, as they may be subject to unforeseen delays beyond our control.
Order Cancellations for Parts:
Once an order is placed for parts, it cannot be canceled or modified. We strongly recommend reviewing your order carefully before completing the purchase to avoid any inconvenience.
Refunds and Exchanges:
As of August 2nd, 2023 we do not offer refunds or exchanges for any products or services, all sales are final.
In certain cases where deposits are required for specific products or services, the deposit amount is non-refundable. If you choose to cancel an order that requires a deposit, the deposit will be retained by our company as compensation for holding the product or service for you.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the item. We will assess the issue and, if deemed eligible, provide a suitable resolution, which may include a replacement or store credit at our discretion.
If you notice any discrepancies with your order, such as missing items or incorrect shipments, please notify our customer support team within 48 hours of receiving the order. We will investigate the matter and address it appropriately.
Please be aware that this policy is subject to change without prior notice. We encourage you to review this page regularly for any updates or modifications.
If you have any questions or concerns regarding this return policy, please do not hesitate to contact our customer support team at 708-343-8800.
Thank you for choosing us as your preferred window parts destination!